Privacy policy

At Van Lennep Clinic, we attach great importance to protecting your privacy and safeguarding your personal data. In this privacy statement, we explain what data we process, why we do so, and what rights you have regarding your personal information.

_{Data controller contact details}

Van Lennep Clinic B.V. (Chamber of Commerce no. 647966447), located in The Hague, is responsible for the processing of personal data as described in this statement.

Contact details:

• E-mail: info@vanlennepkliniek.nl
• Phone number: 070 737 00 88
• Website: www.vanlennepkliniek.nl

_{2. Collection and processing of personal data}

Van Lennep Kliniek obtains personal data from you, for example the information you provide via email, intake form, website, social media, phone, app, text message, mail and/or oral. In addition, personal data can be obtained via third parties in the context of professional activities or services.

_{3. Categories of personal}

We process your personal information for the following purposes:

• Providing medical and cosmetic treatments.
• Managing electronic patient records.
• Compliance with legal obligations (e.g., identification in accordance with IGJ guidelines).
• Processing invoices and payments.
• Sending marketing communications (if you have given your consent for this).

_Foundations

Van Lennep Kliniek processes this personal data on the following grounds:

• Carrying out the treatment on your behalf;
• Compliance with legal obligations such as identification under the guidelines of the Health Care Inspectorate. (YOU)
• Management of the electronic health record;
• Invoicing and, if necessary, collecting funds, whether or not through collection measures;

_{5. Legal bases for processing}

We process your personal data exclusively on the basis of the following legal grounds:

• Performing an agreement: For performing a treatment.
• Legal obligation: Compliance with the WGBO (Medical Treatment Agreement Act) and tax legislation
• Legitimate interest: Security of our clinic and administrative processing.
• Permission: For marketing purposes and the use of photos (provided explicit permission has been given for this).

_{6. Provision to third parties}

We only provide your personal data to third parties when this is necessary for our services or when we are legally obliged to do so. This includes:

• Healthcare providers at our clinic.
• Administrative and IT service providers (with a processing agreement).
• Government agencies such as the tax authorities, if required.

_{7. Retention period}

We do not retain your personal data longer than necessary. The retention periods are as follows:

• Medical records: 20 years (in accordance with the WGBO)
• Financial and administrative data: 7 years (tax retention obligation).
• Marketing data: Until you withdraw your consent.

_{8. Your rights}

You have the following rights with regard to your personal data:

• Access: You have the right to access your personal data.
• Correction: You may have incorrect data corrected.
• Deletion: You may request the deletion of your data under certain conditions.
• Restriction: You may request to restrict processing.
• Objection: You may object to processing.
• Data portability: You may request that your data be transferred.
• Submitting a complaint: You can submit a complaint to the Dutch Data Protection Authority if you believe that we are processing your data incorrectly.

_{9. Security of your data}

We take appropriate technical and organizational measures to protect your personal data, in accordance with the standards of NEN 7510 and relevant legislation.

_{10. Use of website and social media}

Our website may contain links to external websites. We are not responsible for the processing of personal data by these websites.

_{11. Data breaches and reporting requirements}

In the event of a data breach, we will take immediate action and, if necessary, inform the Dutch Data Protection Authority and those affected.

_{12. Changes to this privacy statement}

We reserve the right to change this privacy statement. The most current version is always available on our website. Do you have any questions about this privacy statement? Please contact us at info@vanlennepkliniek.nl.

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